Pickleball club management software that runs your whole club.
Booking, memberships, payments, messaging and events in one system that handles the busywork.
A schedule that fills itself.
Ask for a change in plain English, and let the optimizer find courts for busy sessions before anyone has to.
- Tell Schedule Assistant what to change in plain English, then review the plan and confirm
- Review the proposed change, notify affected members and use the available undo action when needed
- The court optimizer finds available courts for full open play and explains every move
- Sessions grow when they fill, and freed spots go to the waitlist by text
- The court optimizer does not move lessons, leagues or reservations
Members walk right in.
Bring check-in, door access and pro shop sales into your front-desk workflow.
Door access, TV displays and pro shop POS are available with Pro and Scale. Confirm compatible hardware, arrival check-in requirements and setup.
- Check in by QR code, scanner, or automatically on arrival
- Membership cards in Apple Wallet and Google Wallet
- Doors unlock for members ahead of their booking
- Pro shop POS with card readers, plus live TV court displays
Every text and email. One inbox.
Your whole team works member conversations from one place, with Smart Assist doing the first pass.
- SMS and email threads together, like Gmail for your club
- Assign, label, snooze, add notes and use saved replies
- Smart Assist summarizes each thread and drafts a reply
- One-click fixes like retrying a payment, always confirmed by staff
Busywork that runs itself.
Pick who, when and what should happen, read it back in plain words, and Fluid runs it every time.
- Choose who's included with filters, or just ask the AI assistant
- Run on a schedule, when members join a group, or before or after each event
- Email, text, post to Slack, or send to Airtable, Google Drive and webhooks
- Deliver lists as an AI summary, table, Excel file or chart
- Read the whole automation back in plain words before it goes live
Get paid. Pay out. Close the books.
Money in and money out run through Stripe, and the reports are ready when your accountant asks.
- Flexible memberships: recurring or punch-card, family seats, intro offers and pauses
- Pay links for one-off charges, no login needed
- Coaches paid automatically after each session
- Send Money to anyone with just an email
- Cash and accrual reports, ready to export
See what's working, and who's slipping.
Revenue, court use and member health on one dashboard, with a daily list of the people worth a call.
- Revenue, recurring revenue and unearned revenue, on a cash or accrual basis
- Peak hours, empty court hours and program fill rates
- Daily Signals: members at risk, cards expiring and credits going unused
- Pin the charts you care about and export to Excel
Leagues and tournaments, without the spreadsheets.
From weeknight open play to tournament day, Fluid runs the games so your staff doesn't have to.
Every club plan includes open play, waitlists, simple in-club tournaments and scramble play. Recurring leagues begin with Pro. Multi-division events use Fluid's separate tournament software.
- Run scramble or round-robin games from open play, with players reporting their own scores
- Round robin, elimination, ladders, MLP and more
- League RSVPs and sub requests by text
- Results sync to DUPR automatically
- Event messages to up to 10,000 players at once
Your members can book from ChatGPT and Claude.
Members connect their AI assistant to your club once, then just ask.
Member booking through AI assistants is included with Scale. Confirm setup and supported actions with the team.
- Book courts, join waitlists and sign up for events by asking
- Pause, resume or change a membership in a conversation
- Branded to your club, with your booking rules enforced
- Staff get Ask, an assistant for revenue, busy times and at-risk members
Coming from CourtReserve, PlayByPoint, or PodPlay?
We have completed full Playbypoint and PodPlay migrations in one week. Your move is fully assisted, with the scope and schedule agreed before it starts.
Honcho runs its league workflows on Fluid.
Honcho uses Fluid for league registration, brackets, match scores and payments. This was a custom implementation; confirm the features, scope and timeline for your own plan with Fluid.
Honcho Pickleball · 60+ marketsWhat operators say about Fluid.
“Fluid is modern, intuitive, and easy to adopt. Our operations became more efficient immediately, and the Fluid team has been responsive and reliable throughout.”
“We run leagues nationwide. Fluid automates the scheduling, standings, and emails that used to bury us — it saves our team hundreds of hours a season.”
“Fluid makes running our facility dramatically simpler. It’s modern, intuitive, and the team behind it is outstanding.”
Works with the tools you already use.
Payments, ratings, AI assistants, member wallets and your automation stack, all connected.
Stripe
DUPR
ChatGPT
Claude
Apple WalletGoogle Wallet
Slack
Zapier
Make
Airtable
Google Drive
ActiveCampaign
- Webhooks
See your club on Fluid.
A 30-minute demo, assisted migration, and a platform that does the busywork.
Payments processed through Stripe.